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Why Customer Satisfaction is No.1

Click above to read full color version online. The Autumn/Fall issue of Chambers Ireland’s In Business magazine is out. For this issue I wrote a 4-page article focusing on why Customer Satisfaction is...

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Mi casa es su casa? Not in New York…

The SPAM ad for the new boutique hotel in New York, Cassa Hotel on 45th, touted the amenities and proximity to Rockerfeller Center and 5th Ave. And there was a Special Package – Stay 2 Nights and Get...

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Making a New Business Online

click above to read full graphic version online How a young Cork entrepreneur is doing it Kieran Walsh was born into business. His family founded Walsh Engineering in Cork, one of Ireland’s leading...

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Social Media for Business

  I teamed up with Eoin Kennedy of Slattery Communications for this brief but comprehensive overview article – just published in Chambers Ireland’s InBusiness magazine. Click here to read the full...

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WiFi Lightbulbs – are here

Dim those lights! Each has an IP address. What’s the IP address for that lightbulb? NXP, a Netherlands-based semiconductor company has invented Greenchip technology that will be in many Wi-Fi connected...

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The end of SPAM?

It’s the money, stupid. Why didn’t anyone think of this before? Get the credit card clearance co’s and the banks to stop payments and the SPAM money trail will dry up. A great idea? A new study by 2...

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Wordnik LOVES words

Wordnik is the new online dictionary that takes the stuffiness out of lexicography. Unlike a traditional dictionary which can take years to approve and update, Wordnik “gathers” definitions and...

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Which? delivers “satisfaction”, on the phone too!

I recently visited Which? to look up a product, and took up their offer of £1 membership. This allowed me to get into the members area where most of the articles and reviews reside. Within the week I...

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Internet has created a new economic model

Douglas Rushkoff – photo by Johannes Kroemer Douglas Rushkoff, media theorist and author of the new book “Present Shock: When Everything Happens Now“, in an interview with Strategy + Business argues...

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How do you justify a $10 Billion Valuation?

by Geoff Lovatt This article was contributed to CongRegation 14 (#cong14) at congregation.ie in which the author participated. Visit the website to view this great social media gathering event!...

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